Product Requirement Document On Juice Shop

To create an engaging and user-friendly website for a juice shop, establishing a strong online presence.
The platform will make it convenient for customers to browse and order their favorite drinks online, ensuring seamless doorstep delivery.
Additionally, it will empower juice shop owners to effortlessly manage and sell their products both online and offline, expanding their reach and boosting their sales.

Develop a basic yet efficient website that includes an "Add to Cart" feature and seamless order placement functionalities.
Customers can log in to manage their profiles with ease.
Support both Cash on Delivery (COD) and online payment options for added convenience.
Introduce a clear return policy to handle scenarios where delivered juices are damaged or unsatisfactory.
Provide the juice shop owner with admin access to effortlessly add new beverages and mark beverages as out of stock when unavailable.
Enable the juice shop owner to view customers' delivery addresses directly and guide delivery personnel accordingly for smooth order fulfillment.

Customers can easily create an account or log in to manage their profile, including order history and payment methods.
The shop’s beverage menu is accessible, allowing customers to add drinks to the cart and review their selections before checkout.
Payment options include Cash on Delivery (COD) and secure online payment methods for customer convenience.
Once an order is placed, customers receive an immediate confirmation message(SMS) along with an estimated delivery time.
A return policy is in place for damaged or unsatisfactory deliveries, with an easy process to request a replacement or refund.
Juice shop owners have admin access to manage products by adding new beverages, updating details, and marking items as out of stock.
Admins can view customer orders and delivery addresses to guide the delivery team for accurate and timely delivery.
The website is designed to be simple and intuitive for both customers and the juice shop owner, ensuring a smooth experience across all devices.

As Customer:

The customer can easily create an account or log in to manage their profile, including viewing their order history and saved payment methods.
The customer can explore the menu of drinks, check the details of each option, and pick their favorites to add to the cart.
Once the drinks are selected, the customer can add them to the cart, review their choices, and make any adjustments if needed, like changing quantities or removing items.
At checkout, the customer can choose between paying with Cash on Delivery (COD) or securely online, then finalize their order.
After placing the order, the customer receives a confirmation and is given an estimated delivery time, so they know when to expect their drinks.
If the delivered drinks aren’t up to expectations or are damaged, the customer can easily request a return for a replacement or refund.

As Juice Shop Owner:

The juice shop owner can log into the admin panel to manage everything about the shop, from inventory to customer orders.
The owner can add new beverages, including all the details like names, prices, and images, to keep the menu fresh and updated.
If a drink is out of stock, the owner can mark it as unavailable and update the menu accordingly.
The owner can easily view all customer orders, track their progress, and see customer delivery addresses to ensure smooth order fulfillment.
The owner can share delivery details with the delivery team, ensuring that each order reaches the right customer on time.
The owner can monitor past sales, look at customer preferences, and analyze order history to improve the shop’s offerings and customer service.

The website should have a clean, easy-to-understand design that’s visually appealing for both customers and the admin.
The layout should be simple and organized, making it easy for customers to browse products, manage their cart, and complete their orders.
The website must be responsive, meaning it should look great and work well on desktops, tablets, and mobile devices.
Each beverage should have high-quality images and clear, helpful descriptions to guide customers in their decision-making.

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